This study examined women’s satisfaction with family planning services in comprehensive health centres in Ekiti State, Nigeria. This study specifically assessed women’s satisfaction with the family planning services; and determined view of the women on the waiting time on different categories of staff in comprehensive health centres in Ekiti State. The population for the study consisted of females of reproductive age (18 – 49 years) attending Antenatal clinics, Immunization/Infant welfare clinics, and Family Planning clinics in comprehensive health centres in Ekiti State. The sample size of 422 was obtained using Leslie Kish (1965) formula for determining sample size. Multi stage sampling procedure was used to select the sample for this study. The research instrument used for data collection was Family Planning Satisfaction Survey Scale (FPSSS). The face and content validity of the instrument was determined by experts of Nursing Science and Tests & Measurement. Test re-test method was used to determine the reliability of the instrument and the reliability coefficient value was 0.829. The research questions were answered through descriptive statistics. The findings revealed that the women were satisfied with the quality of family planning services in two of the three domains namely assurance outcome and empathy outcome in comprehensive health centres in Ekiti State. The waiting time to consult the key professionals, Accounts Officers, Nurses and Laboratory scientists was adequate while waiting time for record officers was delayed while waiting time for doctors was prolonged. It was recommended among others that healthcare professionals in primary healthcare facilities should reduce the waiting time of women to the minimum and be responsive to the family planning needs of the women.

Keywords: Women, Satisfaction, Family Planning, Comprehensive Health Centres,

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